Refund policy

RETURNS

WHAT IS YOUR RETURN POLICY?

We gladly accept returns of new, unused, unwashed merchandise with original tags attached accompanied by a receipt free of charge. Returns and exchanges must be made within 15 days of receiving your order.

To start the return process, please email our Care team at care@timoandviolet.com.  

Shipping costs on the original order are not refundable. Refunds are issued to the original payment method on the order, which may include gift cards if one was used.